How We Automated
Coffeedesk's Entire Fulfillment
Connecting ERP, e-commerce, stocks, orders, payments, and logistics into one automated system — processing 1,000+ orders a day with zero manual steps.
Challenge
Coffeedesk was migrating to a new e-commerce platform while maintaining high-volume operations. Every system — ERP, e-commerce, logistics, and payments — had to be connected without interruption.
The Problem
Order sync
Thousands of daily orders had to be manually transferred from e-commerce into the ERP — slow, error-prone, and unscalable.
Stock accuracy
Inventory levels were maintained separately in each system, leading to overselling and constant firefighting.
Payment complexity
Gift cards, split payments, Stripe, PayU, and cash on delivery all needed to land correctly in the ERP books.
Carrier fragmentation
Each shipping provider required its own integration, making it painful to add or swap carriers.
The Solution
Automated order pipeline
Every order flows automatically from e-commerce into ERP with full data fidelity — prices, taxes, VAT, discounts, extras.
Real-time stock sync
Stock levels update in real time across all platforms, pulled from multiple ERP sources into one consistent view.
Unified payment handling
All payment methods — including gift card combinations — reconcile automatically with zero manual accounting.
Single carrier API
One integration endpoint for all carriers. New providers go live without touching the e-commerce platform.
Results
From kickoff to a fully live, integrated system handling thousands of orders daily across ERP, e-commerce, and logistics.
Across orders, payments, and shipments — the system processes at scale with near-zero failures and automatic recovery.
Every cent from e-commerce — gift cards, split payments, taxes, VAT — lands in the ERP with exact fidelity. No manual reconciliation.
Client Background
The largest specialty coffee company in Poland and one of the biggest in Eastern Europe. Coffeedesk runs a complex multi-channel business — own e-commerce, B2B across Europe, physical coffee shops, and multiple warehouses — all demanding tight coordination at high daily volume.
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